There are multiple methods available on the Mondra Platform for seeking further information on the data displayed, and the platform functionality. Further support can be sought through the Help Centre, Chat function and by raising a ticket.
Log in to the Mondra Support platform at https://support.mondra.com to access knowledge-based articles and videos, and to log a Ticket for further support.
Popular Articles and your Recent Articles are available at the bottom of the page.
The Help Centre contains knowledge-based articles and videos, to support you in accessing and understanding your data. Sign in to ensure you have full access to all articles. You can access the Help Centre via the Mondra Support platform, or the information icon on the bottom left-hand side of the platform.
Knowledge-based articles are available under the following Categories:
Tickets can be logged in the Mondra Support platform. Tickets you have logged will be accessible through ‘My Tickets’.
Tickets can also be submitted through the information icon on the bottom left-hand side of the platform.