Getting Started FAQs
Enterprise Single Sign-On (SSO) Okta Implementation
For secure access to the Mondra platform, we will configure Single Sign-On (SSO) with your Okta tenant. These steps must be carried out by an Administrator. Okta You will need to complete the following steps to link our authentication platform ...
Enterprise Single Sign-On (SSO) OneLogin Implementation
For secure access to the Mondra platform, we will configure Single Sign-On (SSO) with OneLogin. These steps must be carried out by a Super User. OneLogin to Auth0 You will need to complete the following steps to link our authentication platform ...
What about my own brand products?
What about my own brand products? Whilst you are highly likely to be receiving an invite from your Retailer/Customer to join the Mondra Platform in the coming months, and to refine data points for the SKUs that you serve them under the Freemium ...
How to Log a Ticket?
A Step-by-Step Guide to Logging a Ticket Logging a ticket is a crucial step in requesting assistance from a support team when you encounter an issue. This refers to any technical problems, platform access issues or general queries that are not ...
Enterprise Single Sign-On (SSO) Entra ID Implementation
For secure access to the Mondra platform, we will configure Single Sign-On (SSO) with your Microsoft Entra ID. These steps must be carried out by a Global Administrator. Hands On Method You will need to complete the following steps to link our ...